Scheduling a Delivery Appointment

To ensure we have adequate staffing to receive at our inbound docks, we require all inventory drop-offs, inbound LTL shipments, and local pick-ups to have appointments scheduled through our website. All carrier drop-offs must be scheduled at least 24 hours in advance. If a product arrives at our facility without an appointment, we cannot guarantee it will be accepted. We are not responsible for any charges from carriers due to rejected shipments.

Note:

  • Carriers must schedule appointments for all drop-offs
  • Individuals must schedule appointments for all pick-ups
  • Our receiving hours are between 8AM - 11AM & 12PM - 2PM PST

How to Schedule an Appointment

  1. Visit https://www.shipbots.com/schedule
  2. Fill out the form with all necessary information
  3. Choose the type of shipment you are scheduling

    Inbound LTL (fewer than 5 pallets): Must be palletized, contain fewer than 5 pallets, and not require dropping a container
    Inbound LTL (5-10 pallets): Must be palletized, contain 5 to 10 pallets, and not require dropping a container
    Inbound LTL (10-15 pallets): Must be palletized, contain 10 to 15 pallets, and not require dropping a container
    Inbound LTL (more than 15 pallets): Must be palletized, contain more than 15 pallets, and not require dropping a container
    Outbound Local Pick Up (non-carrier): For individuals looking to pick up by themselves for their company (not through a carrier)
    Floor Loaded Container (Dock 1): Containers must be left at the dock and will be available for pickup within 2 business days; can choose between either Dock 1 or Dock 2
    Floor Loaded Container (Dock 2): Containers must be left at the dock and will be available for pickup within 2 business days; can choose between either Dock 1 or Dock 2
    Live Unload Container: For containers that must be unloaded within 2 hours, please email warehouse@shipbots.com with your requested delivery date and time as well as the following information:
    • Full name
    • Company name
    • Phone number
    • PO number
    • Number of pallets